Do you take a percentage of what I charge?
No. You collect payment however you already do — card machine, transfer, cash, your own online checkout. Returnpass never touches your customers’ money. It records what was sold and what has been delivered.
PRICING
Start free. Pay when it is working.
Priced on active passes — customers who still have visits left, or a stamp card partway to its reward. Passes that have been fully used stop counting.
Free
FreeForever
5 active passes
Try it end to end — issue a pass, add it to a wallet, redeem a visit.
Start freeStarter
US$4.99per month · cancel any time
or US$49.90 a year — 2 months free
Less than one haircut a month, for a ledger of every visit you are owed.
100 active passes
For an independent operator. Most solo businesses never outgrow this.
Choose StarterStandard
US$25.00per month · cancel any time
or US$250.00 a year — 2 months free
500 active passes
For a busy shop, or several operators sharing one book.
Choose StandardUnlimited
US$99.00per month · cancel any time
or US$990.00 a year — 2 months free
Unlimited
No cap on active passes, for multi-operator businesses.
Choose UnlimitedWhat changes between tiers
Every feature is on every tier, including Free. The only things that change are how many active passes you carry and whether several people share one book.
| Every tier | Free | Starter | Standard | Unlimited |
|---|---|---|---|---|
| Active passes | 5 | 100 | 500 | Unlimited |
| Several operators on one book | Every tier | Every tier | Every tier | Every tier |
| Export your full ledger to CSV | Every tier | Every tier | Every tier | Every tier |
| Every visit attributed to who recorded it | Every tier | Every tier | Every tier | Every tier |
| Record a visit with no signal | Every tier | Every tier | Every tier | Every tier |
| Customer pass in six languages | Every tier | Every tier | Every tier | Every tier |
Why it costs this little: Returnpass never touches your customers’ money, so there is no percentage to fund and no payment risk to price in. You keep your own checkout; we keep the record. The nearest comparable tools start at US$19.99 and run to US$199 a month because they are platforms — this is a ledger. The founders rate is locked for as long as you stay subscribed: a deliberate price, not an introductory one we claw back later.
Cancelling never strands your customers. Cancel whenever you like: a monthly plan stops at the end of that month, an annual plan runs to the end of the year you have paid for. Either way every pass you have already issued keeps working — visits can still be redeemed and wallet passes keep updating. You simply cannot issue new ones until you subscribe again.
The things people ask first.
What happens to my customers if I stop paying?
Every pass you have already issued keeps working. Visits can still be redeemed and wallet cards keep updating. You simply cannot issue new ones until you subscribe again. Nobody who prepaid you is ever left stranded.
What counts as an active pass?
A customer who still has visits left, or a loyalty card partway to its reward. Passes that have been fully used stop counting, so your bill reflects how many customers you are currently carrying rather than how long you have been trading.
What happens to my records if Returnpass goes away?
You can export the whole ledger yourself at any time, from Settings → Export your data: every package sold, every visit redeemed, every reversal and who recorded it, as CSV that opens in any spreadsheet. Voided passes and archived packages are in there too, because an export that left them out would not be a record of what happened. Passes already in your customers’ wallets are signed files on their own phones, so they do not stop working either. Returnpass is early and run by one person — that is a fair thing to worry about, and the answer is that the record is never locked inside it.
Start with five free passes.
No card required. Create a package, issue your first pass, and see it land in a customer’s wallet in about two minutes.